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Shipping and return policies

Shipping

Products without special conditions :

  • In Europe : The price varies according to the weight of the order. It will be indicated during its validation.
    The delivery time is between 4 to 10 working days. 
    To receive an order in Switzerland, please log on to www.padd.ch.
    To receive an order in France, please log on to www.padd.fr.
  • International : The price varies according to the weight of the order. It will be indicated during its validation.
    The delivery time is between 5 to 21 working days.

Products with special conditions :

This product is heavy and/or bulky. It is subject to specific shipping charge, a quotation will be proposed to you and sent by e-mail to your address.

  • In Europe : The specific shipping costs of this product will be added to the delivery rate of your order. No extra delay for delivery.
  • International : The specific shipping costs of this product will be added to the delivery rate of your order.
    It will be indicated during the validation of your basket. The delivery time remains from 5 to 21 working days.

Return

Good news !

You have 365 days to return a product via the website.
Unless we have committed an error, the return shipping cost are your responsibility.
Once the return has been received and accepted, we will reimburse you within 15 days.
For more details, click here.